Comprehensive Service, On Us
At The Wladis Companies, Inc., we offer a level of customer service unmatched in our industry. Our service team outnumbers our sales team 5 to 1, meaning you – and your employees – can get help whenever you need it.
For example, we provide each of your enrolled employees with a Quick Connection Card so they always know how to contact us directly. Whether they are having trouble with authorizations, need to resolve a claim, or simply have a question about coverage, they can call our toll-free number and we’ll assist immediately.
You and your employees will have a dedicated service team. We assign at least three service representatives to every client, so someone is always available to help when you need it. Even if you switch plan carriers, you’ll enjoy consistency and continuity in all of your interactions with The Wladis Companies, Inc.
Your employees benefit greatly from this approach: They can develop a reliable and trusting relationship with a service representative and enjoy a level of anonymity when discussing personal health issues that they wouldn’t have with a member of your company’s HR staff.
If you are our client, we are your advocate. It’s that simple.